What should I do in an emergency?
If you or a family member is experiencing a potential life-threatening emergency (for example, chest pain), call 911.

How do I choose a primary care physician if I don't know anything about him or her?
Choosing a physician is one of the most important decisions you need to make. Your primary care physician (PCP) plays a central role in the delivery of your medical services. In addition to providing comprehensive office care, your PCP will coordinate the full range of specialty, hospital, and home care services.

What should I do if I find a lost item?
Once the item is found it can be turned into the lost and found or information desk. Noting the location where a lost item was found is vital to its successful return. Please note: patient belongings are not considered lost and found.

What are the policies and procedures for the Main Information Desk/Lost and Found?
All items that are turned into the lost and found at the main information desk will become the responsibility of the Information Desk.
All turned in items are logged in accordingly, if an item has any form of identification that can help in identifying the owner (i.e. name, phone number, contact info) the information desk staff use this information to contact the owner. We keep all items until the end of the day, after which all unclaimed items are turned into the Lost and Found. The lost item must be described before it can be returned to the owner.

When and where can items being held by the Main Information Desk be picked up?
Items that have been turned into the Main Information Desk can be picked up all day Monday through Friday 9:00am-5:00pm. Items that are being claimed must be described accurately before they can be returned.

What should I do if I've lost an item while at a BHC Center?
If you have lost an item check with the main information desk lost and found to see if the item was turned in.