PATIENTS BILL OF RIGHTS

  • Patients have the right to be treated with respect and dignity by everyone who works at BHC.
  • Patients have the right to receive information about BHC, our providers, our doctors, and our services.
  • Patients have the right to be informed about their health and have all questions about their health answered. If patients are ill, they have the right to receive care regardless of their insurance status or ability to pay.
  • Patients have the right to privacy. BHC keeps medical records private in accordance with State and Federal laws.
  • Patients have the right to see their medical record. They also have the right to ask for corrections to their medical record and receive a copy of it in compliance with State and Federal requirements.
  • Patients have the right to complain about BHC or their care by calling, faxing, emailing, or writing to BHC Clinic Operations Department.
  • Patients have the right to ask for a second opinion about their health condition.
  • Patients have the right to receive interpreter services at no cost to help them talk with their doctor if they prefer to speak a language other than English.
  • Patients have the right to receive information about BHC, their providers, and their health in their preferred language. Patients also have the right to request and receive materials in other formats, such as larger size print and Braille.
  • Patients have the right to access minor consent services.
  • Patients have the freedom to exercise these rights without negatively affecting how they are treated by BHC and our providers.
  • Patients have the right to make recommendations regarding the organization's patient rights and responsibilities policies.