Terms & Conditions
Effective Date: January 30, 2026
Welcome to the website of Benevolent Health Care Centers ("we," "us," or "our"). By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of the website.
1. Purpose of This Website
This website is provided for general informational and educational purposes only. It is intended to share information about our services, programs, community resources, hours of operation, and general health topics. Nothing on this website constitutes medical advice, diagnosis, or treatment. Medical care is provided only through an established provider-patient relationship.
2. No Medical Advice Disclaimer
The content on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider regarding your specific medical condition. If you are experiencing a medical emergency, call 911 or your local emergency number immediately.
3. Compliance With HIPAA & California Privacy Laws
We are committed to protecting your health information in accordance with: The Health Insurance Portability and Accountability Act (HIPAA), The HIPAA Privacy Rule and Security Rule, The California Confidentiality of Medical Information Act (CMIA), and applicable provisions of the California Consumer Privacy Act (CCPA), where relevant. Your protected health information ("PHI") is handled as described in our Notice of Privacy Practices, which explains how your medical information may be used and disclosed and how you can access your rights.
4. Online Communications & Security
While we take reasonable safeguards to protect information transmitted through this website, no online system is completely secure. Please do not submit sensitive medical or personal information through general website contact forms unless explicitly instructed to do so. If this website provides access to a patient portal or secure messaging system, use of those services is governed by additional terms and privacy protections.
5. Patient Portals & Third-Party Services
This website may link to third-party platforms (such as patient portals, scheduling tools, or payment services). These services are subject to their own terms and privacy policies. We are not responsible for the content, availability, or security practices of third-party websites.
6. Acceptable Use
You agree to use this website lawfully and responsibly. You may not:
- Attempt unauthorized access to systems or data
- Upload harmful code or disrupt website functionality
- Use the website in a way that violates privacy or security laws
- Misrepresent your identity or submit false information
We reserve the right to suspend or terminate access for violations of these terms.
7. Intellectual Property
All website content — including text, logos, images, graphics, and design — is owned by Benevolent Health Care Centers or its licensors and protected by copyright and trademark laws. Content may be viewed, downloaded, or printed for personal, non-commercial use only. Written permission is required for any other use.
Patient Rights and Responsibilities
Your Rights as a Patient
- • Receive respectful, non-discriminatory care
- • Privacy and confidentiality of your medical information
- • Access, inspect, and request copies of your medical records
- • Request corrections to your health records
- • Participate in decisions about your healthcare
- • Ask questions and receive clear explanations
- • File a complaint without fear of retaliation
Your Responsibilities as a Patient
- • Providing accurate and complete health information
- • Following agreed-upon treatment plans
- • Respecting healthcare staff and other patients
- • Keeping scheduled appointments or notifying us of cancellations
- • Following facility rules and safety guidelines
- • Understanding your financial responsibilities
Contact Information
For questions regarding these Terms, privacy practices, or your rights:
Benevolent Health Care Centers
1010 Crenshaw Blvd, Torrance, CA 90501
Phone: (323) 732-0100